Communication Strategies
Course Fees
- Understand what communication is
- Understand the different ways communication takes place
- Overcome communication blockages
$ 99.00
Customer Service
- What Customer Service is.
- How your attitude affects customers.
- How to identify and address the needs of your customers.
$ 99.00
Sales Fundamentals
- Understand the language of sales
- Prepare for a sales opportunity
- Begin the discussion on the right foot
$ 99.00
The Effective Negotiator
- Understand the basic types of negotiations and the phases required for success.
- Understand the concepts: WATNA, BATNA, WAP, and ZOPA
- Complete the groundwork for negotiation
$ 99.00
The Inspiring Presenter
- Prepare your message, perform a needs analysis
- Different presentation delivery methods
- Verbal and non-verbal communication skills
$ 99.00
Public Speaking
- Identify the different types of public speaking opportunities
- Identify your message
- Write a speech
$ 99.00
