Workplace Diversity Short Course

 

By the end of this workshop, you will be able to:

  • Define workplace diversity
  • Identify the difference between stereotypes and biases
  • Understand how to remove barriers and encourage diversity for yourself and your social community
  • Learn to listen as well as employ effective questioning techniques
  • Understand the importance of body language
  • Learn how to encourage diversity in the workplace, and prevent discrimination
  • Manage personal complaints
  • Understand the role of a line manager when dealing with a discrimination complaint
  • Understand the process an organisation must follow to receive and respond to a complaint
  • Deal with a discriminatory employee

 

The Workshop also covers:

  • Body Language
  • Paraverbal Communication
  • Stop Discrimination
  • Anti-discrimination. Define discrimination.
  • Discriminatory Terms
  • Workplace Changes



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