Business Management/ Retail
Amal has worked in a variety of fields over the last 18 years, from Retail to Business Management. Amal has outstanding communication skills which enable her to engage her audiences. She is passionate about sharing her skills, knowledge and experience with others. She believes every person should have the opportunity to learn and develop skills that will enable them to grow, both professionally and within the organisation that employees them.
Brian joins our company with an absolute wealth of experience and knowledge of AQTF 2010 and the workings of a compliant RTO. With skills in both compliance and administration, Brian has also excelled as a trainer in a variety of fields including Real Estate.
Our business clients benefit from Bernard's extensive industry knowledge. A skilled business services presenter and acclaimed business mentor, Bernard delivers truly meaningful training experiences.
Business Sales / Business Management
Inspiring, fun, motivational, a great coach and role model-these are some of the terms used to describe David, who has spoken to over 250,000 salespeople, managers and business owners on how to be the best they can be. Using easy, proven and time effective techniques, David guides his clients to a more effective and efficient method of doing business. Known as the "Sales Doctor" because of his motivational medicines, David's clients have all recorded improvements in profits, team attitudes, productivity levels and enhanced customer service and confidence. David holds a TAE80210 - Graduate Diploma of Management (Learning) plus a AUR50199 - Diploma of Automotive and BSB51915 - Diploma of Leadership & Management.
Health Services/ Asset Maintenance
David has had over 15 years in the cleaning industry. During this time, David served as NSW Supervisor controlling the cleaning operations for 28 Kmart and Coles sites. His duties included
recruitment, training, assessing and reporting on cleaning operations.
More recently, David has been working as a workplace trainer/ assessor, specialising in Health Support Services courses and Cleaning Operations courses.
He has a wealth of knowledge and experience which enables him to be an effective communicator and coach in the Health Services Industry.
Business Administration/ Customer Engagement
About Elizabeth Carter
Elizabeth Carter is a Psychologist and Customer Service Strategist who has been training in Customer Service since 2004 and Communication since 2000. She has trained many individuals in
effective communication skills and customer service nationally.
Elizabeth has been a scholar of human communication and psychology for 20 years and has a wealth of knowledge and expertise.
Elizabeth Carter possesses:
About Elizabeth Collins
Eizabeth Collins has extensive experience within the Real Estate industry with a wealth of knowledge which enables her to be an effective communicator and mentor.
Elizabeth Collins possesses:
Business / Management / Administration / WHS / Project Management
Frank started training in the real estate industry in 1991, Frank’s goal is to encourage, and inspire you, to help you excel and implement your dreams and desires in Business and life. Over the last 35 years Frank has owned and operated various successful businesses, including Building Maintenance & Equipment Hire, Professional Systems, Real Estate Sales, Rentals &Training, Body Corporate Management, Developments, Coaching, Consultancy, and Qualified Business Training.
Retail / Hospitality
Health Services Courses
Jia has extensive experience within the Health Services industry with a wealth of knowledge which enables her to be an effective communicator and mentor.
Jo based in Melbourne is a welcomed addition to the Australian Salesmasters Retail Services Team. Jo has shown excellent skills in the training and assessment for our retail clients.
Project Management / Service Sector
Larry delivers with passion and excitement and can hold an audience with his Knowledge and Enthusiasm across a broad range of business areas.
Larry has been project manager on many large unit developments in south east Queensland, and has just completed another two ten storey unit developments as site manager. His years of knowledge in construction/sales and Human relations make him a very sought-after site Manager. If you have a team that needs a shot in the arm to bring their project management or leadership skills up to a more professional level Larry can deliver with up to date skills and knowledge to get your team motivated and achieving project outcomes on time and in budget.
Larry also has extensive experience in many other sectors such as the automotive industry, having worked for and trained some of Australia’s largest truck and automotive and supply dealerships. The service and manufacturing sector in both sales and production line management.
Known as the “Sargent Major" which has come from Larry’s no-nonsense approach to what is required to achieve higher results in all fields of your work, Business and life. He will deliver results which will ensure greater productivity to individuals and businesses alike. An exciting and productive presenter.
Marjorie is a welcomed addition to the Australian Salesmasters Financial Services Team.
Transport & Logistics
Holder of a Certificate IV Assessment and Workplace Training qualification. Marshall is a leader in the transport & logistic sector.
With years of industry experience and a truly likable nature, he adds real value to his training courses.
Retail / Real Estate / Business
About Mary Ho
Mary is an experienced and accredited trainer.
Mary has vast experience in the business and retail sectors holding a diploma of management and a diploma of property services.
She is a passionate and motivated trainer fluent in three languages (English, Vietnamese, and Laos). She will assist you greatly with your upcoming government accredited qualification. You will enjoy your training experiences with her.
Mary Ho possesses:
Retail / Real Estate / Business
Retail / Business / Financial Services
Ralf is a training specialists across a diverse range of industries. He is a specialist in Warehouse Operations, Logistics, Transport and Training and Assessment.
Ralph also holds Certificates in Work Health & Safety.
About RaniaRania is a leading trainer and assessor with over 10 years experience working in the VET sector. Her specialist field is Retail and Business Management. With over 10 years in the business sector she has owned and managed many business establishments giving her excessive knowledge and practical skills in these industries. Having a passion for the Education sector Rania completed a Maters in Adult Education showing a commitment to professional development of trainers under the VET banner and has worked as a TAE specialist for many various organisations.
Business / Leadership & Management / Hospitality / Customer Engagement
About RobExperienced highly motivated solutions orientated individual. Advanced level of ability and extensive experience in conducting training analysis, delivery and assessment in workplace and classroom environments. Possessing strong communication skills that effectively interact with staff, internal clients and executive management. Team player and team leader people motivator who increases efficiency, quality of service and productivity resulting in low staff turnover and progressive staff development Conscious of budget parameters and able to work strongly with a team focus.
A leader in the real estate industry, Rosalie is able to mix her experiences as a business owner and qualified real estate trainer with flair.
Holder of a Diploma of Property Services, she is well qualified to pass on her knowledge in all aspects of real estate.
Hospitality / RCG/ RSA
About Sarah Clinch
Sarah Clinch has extensive knowledge in the Hospitality Industry, RSA and RCG.
Sarah has a most pleasant demeanor and rates consistently as a leading trainer in the hospitality industry.
Sarah Clinch possesses:
Financial Services / Real Estate
About Shirley Liu
Shirley gained her degree majoring in Information Technology at Griffith University on the Gold Coast. Her passion lies in Customer Service and Web Maintenance. Shirley oversees all
Internet/website activity for the Australian Salesmasters. Shirley graduated in Master of Commerce from University of Sydney in 2008.
Shirley speaks fluent Mandarin and Cantonese.
Shirley Liu possesses:
Real Estate/ Management
As a qualified business coach, Trish has a one to one structured approach; providing clients with guidance, advice, and a framework that sets strategic objectives against measurable
20 years experience working with all aspects of real estate franchising has accorded Trish with an in-depth understanding of key factors of a profitable business. Trish provides insight into not only surviving the many challenges of the changing economic climate, she also shows how to secure the future of your business and maximise its potential.
Trish believes that personal and professional development is key to achieving success. She delivers training with a well-developed professional and entrepreneurial approach covering all levels of training; from sales/support staff to senior management and franchise owners.
Trish is a founding member of Real Mastery providing training and assessment, as well as guidance to current and future Real Mastery clients.
Business/ Financial Services
Wendy is an enthusiastic facilitator, assessor, coach and mentor with a long and successful training career, delivering training to various industries, local government and corporate
institutions. Her background includes working within local government, the retail and wholesale industry and media.
Qualifications delivered include Certificate III, IV & Diploma in Financial Services, Business Administration, Frontline Management, Business Development and Certificate III & IV in Retail and Customer Contact. Certificate IV in TAA. Wendy has worked extensively with International learners from a diversity of cultures.
Wendy is committed to excellence and enriching the lives of those with whom she works and their organisations.