SIT20316 Certificate II in Hospitality

• This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

SIT30616 Certificate III in Hospitality

• This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills.

SIT20116 Certificate II in Tourism

• This qualification reflects the role of individuals who use a defined and limited range of operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

SIT50112 Diploma of Travel and Tourism

• This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate tourism and travel operations or marketing and product development activities.

BSB30215 Certificate III in Customer Engagement

• This qualification reflects the role of individuals who typically undertake complex customer interaction under supervision and with some authority to delegate.