Training Team
David Jackson CSP
Founder of Australian Salesmasters / Trainer / Assessor / Business Sales / Business Management
About David
Inspiring, fun, motivational, a great coach and role model-these are some of the terms used to describe David, who has spoken to over 250,000 salespeople, managers and business owners on how to be the best they can be. Using easy, proven and time effective techniques, David guides his clients to a more effective and efficient method of doing business. Known as the "Sales Doctor" because of his motivational medicines, David's clients have all recorded improvements in profits, team attitudes, productivity levels and enhanced customer service and confidence. David holds a TAE80210 - Graduate Diploma of Management (Learning) plus a AUR50199 - Diploma of Automotive and BSB51915 - Diploma of Leadership & Management.
David Possesses
TAE40110 - Certificate IV in Training and Assessment, 2010
TAE80210 - Graduate Diploma of Management (Learning)
TAELLN411 Address adult language, literacy and numeracy skills
BSB61015 - Advanced Diploma of Leadership & Management
BSB60207 - Advanced Diploma of Business
BSB51915 - Diploma of Leadership & Management
AUR50116 - Diploma of Automotive Management
BSB50615 - Diploma of Human Resources Management.
BSBSUS501A - Develop workplace policy and procedures for sustainability
SIR50112 - Diploma of Retail Management
BSB51413 - Diploma of Project Management
BSB50507 - Diploma of Franchising
SIR40207 - Certificate IV in Retail Management
BSB40615 - Certificate IV in Business Sales
CPP40307 - Certificate IV in Property Services (Real Estate)
AUR31016 - Certificate III in Automotive Sales
SIR40207 - Certificate III in Retail
National Police Certificate
Brian Mainwaring-Roberts
Compliance Officer / RPL Officer
About Brian
Brian joins our company with an absolute wealth of experience and knowledge of AQTF 2010 and the workings of a compliant RTO. With skills in both compliance and administration, Brian has also excelled as a trainer in a variety of fields including Real Estate.
BSB61015 - Advanced Diploma of Leadership & Management
BSB60612 - Advanced Diploma of Work Health and Safety
BSB51915 - Diploma of Leadership & Management
Amal Taha
Trainer/ Assessor/ Business Management/ Retail
About Amal
Amal has worked in a variety of fields over the last 18 years, from Retail to Business Management. Amal has outstanding communication skills which enable her to engage her audiences. She is
passionate about sharing her skills, knowledge and experience with others. She believes every person should have the opportunity to learn and develop skills that will enable them to grow, both
professionally and within the organisation that employees them.
Amal possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
BSB51915 - Diploma of Leadership & Management
BSB50607 - Diploma in Human Resources
SIR50107 - Diploma of Retail Management
SIR40207 - Certificate IV in Retail Management
BSB40807 - Certificate IV in Frontline Management
BSB41407 - Certificate IV in OH&S
SIR30207 - Certificate III in Retail
1994 Associate Diploma in Business (Accounting)
Sarah Dalton
Trainer/ Assessor/ Customer Engagement
About Sarah
Sarah .
Sarah possesses:
SIT60307 - Advanced Diploma Hospitality
TAE40110 - Certificate IV in Training and Assessment
BSB51915 - Diploma of Leadership & Management
Larry Langdon
Trainer/ Assessor/ Automotive Sales
About Larry
Larry delivers with passion and excitement and has the ability to hold an audience with his Knowledge and Enthusiasm across a broad range of business areas.
Larry has been project manager on many large unit developments on the Gold and Sunshine Coast; He has also owned his own restaurant and direct marketing company.
Larry is also known as the "Sales Sergeant Major" which has come from his no nonsense approach to what is required to achieve higher results in all fields of your work, Business and life. He will deliver results which will ensure greater productivity to individuals and businesses alike. An exciting and productive presenter.
Larry has extensive automotive experience, having worked for and trained some of Queensland's largest truck and automotive dealerships.
Larry possesses:
TAE40110 - Certificate IV in Training and Assessment
BSB51407 - Diploma of Project Management
BSB51107 - Diploma of Management
BSB40101 - Certificate IV in Business
BSB41064 - Certificate IV Frontline Management
BSB41004 - Certificate IV in Business (Frontline Management)
AUR31012 - Certificate III in Automotive Sales
THHBCC11B - Implement Food Safety Procedure
THHGH510B - Follow Workplace Hygiene Procedures
National Crime Check
Marjorie Boyd
Trainer/ Assessor/ Financial Services
About Marjorie
Marjorie is a welcomed addition to the Australian Salesmasters Financial Services Team.
Marjorie possesses:
TAE40110 - Certificate IV in Training & Assessement
TAELLN411- Address adult language, literacy and numeracy skills
Diploma of Business Administration
2001 Diploma of Information Technology (Business Systems)
Teachers Diploma - 6th December 2006
FNS40210 - Certificate IV in Book Keeping
FNB30302 - Certificate III in Financial Services
Certificate in Teaching English as a Foreign Language
- 7th May 2012
Certificate in Teaching English to speakers of Other Languages - 7th May 2012
Institute of certified book keepers: Associate member
- May 2 2013
Jo Jones
Trainer/ Assessor/ Retail Operations
About Jo
Jo based in Melbourne is a welcomed addition to the Australian Salesmasters Retail Services Team. Jo has shown excellent skills in the training and assessment for our retail clients.
Jo possesses:
TAE40110 - Certificate IV in Training & Assessement
TAELLN411- Address adult language, literacy and numeracy skills
SIR40212 - Certificate IV Retail Management
Bernard Hynes
Trainer/ Assessor/ Business/ Business Sales
About Bernard
Our business clients benefit from Bernard's extensive industry knowledge. A skilled business services presenter and acclaimed business mentor, Bernard delivers truly meaningful training experiences.
Bernard possesses:
TAE40110 - Certificate IV in Training & Assessement
BSB51107 - Diploma of Management
National Police Certificate
Ralf Vogel
Trainer/ Assessor/ Warehousing Operations
About Ralf
Ralf is a training specialists across a diverse range of industries. He is a specialist in Warehouse Operations, Logistics, Transport and Training and Assessment.
Ralph also holds Certificates in Work Health & Safety.
Ralf possesses:
TAE40110 - Certificate IV in Training & Assessement
TAELLN501B - Support the development of Adult LLN Skills
TAE50111 - Diploma of Vocational Education and Training
TAELLN401A - Address Adult LLN Skills
TLI32410 - Certificate III in Logistics
TLI31610 - Certificate III in Warehouse Operations
TLI40107 - Certificate IV in Transport & Logistics
(Warehousing & Storage)
TLI40207 - Certificate IV in Road Transport
BSB41415 - Certificate IV in Work Health & Safety
BSB40212 - Certificate IV in Business
Peti Samuels
Trainer/ Assessor/ Warehousing Operations
About Peti
Peti possesses:
TAE40110 - Certificate IV in Training & Assessement
TLI31610 - Certificate III in Warehousing Operations
Trish Rogers LREA
Trainer/ Assessor/ Real Estate/ Management
About Trish
As a qualified business coach, Trish has a one to one structured approach; providing clients with guidance, advice, and a framework that sets strategic objectives against measurable
results.
20 years experience working with all aspects of real estate franchising has accorded Trish with an in-depth understanding of key factors of a profitable business. Trish provides insight into not
only surviving the many challenges of the changing economic climate, she also shows how to secure the future of your business and maximise its potential.
Trish believes that personal and professional development is key to achieving success. She delivers training with a well-developed professional and entrepreneurial approach covering all levels of
training; from sales/support staff to senior management and franchise owners.
Trish is a founding member of Real Mastery providing training and assessment, as well as guidance to current and future Real Mastery clients.
Trish possesses:
TAE40110 - Certificate IV in Training & Assessment
TAELLN411- Address adult language, literacy and numeracy skills
TAA50104 - Diploma of Training & Assessment
CPP50307 - Diploma of Property Services (Agency Management)
BSB50507 - Diploma of Franchising
BSB51107 - Diploma of Management
BSB50207 - Diploma of Business
CPP40307 - Certificate IV Property Services (Real Estate)
BSB40807 - Certificate IV Frontline Management
BSB41507 - Certificate IV Project Management
Licensed Real Estate Agent & Auctioneer
Frank Miles
Trainer / Assessor / Business / Management / Administration / WHS / Project Management
About Frank
Frank started training in the real estate industry in 1991, Frank’s goal is to encourage, and inspire you, to help you excel and implement your dreams and desires in Business and life. Over the last 35 years Frank has owned and operated various successful businesses, including Building Maintenance & Equipment Hire, Professional Systems, Real Estate Sales, Rentals &Training, Body Corporate Management, Developments, Coaching, Consultancy, and Qualified Business Training.
Frank possesses:
TAE40110 - Certificate IV in Training & Assessement
TAELLN411 - Address adult language, literacy and numeracy skills
BSB60407- Advanced Diploma of Management
BSB50101- Diploma of Business
BSB51107 - Diploma of Management
SIR50112 - Diploma of Retail Management
BSB51407 - Diploma of Project management
BSB51312 - Diploma of Workplace Health & Safety
BSB50207 - Diploma of Business Administration
BSB50807 - Diploma of International Business
TAE50211- Diploma Training Design & Development
TAE50111- Diploma Vocational Education & Training
BSB41412 - Certificate IV in Workplace Health & Safety
CPP40307 - Certificate IV in Property Services (Real Estate)
JP C.dec and Authorised Marriage celebrant
Marshall Banham
Trainer/ Assessor/ Transport & Logistics
About Marshall
Holder of a Certificate IV Assessment and Workplace Training qualification. Marshall is a leader in the transport & logistic sector.
With years of industry experience and a truly likable nature, he adds real value to his training courses.
Ron possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
BSB51107 - Diploma of Management
TLI50410 - Diploma of Logistics
TLI40107 - Certificate IV in Transport and Logistic
TLI30207 - Certificate III in Transport and Logistics
(Road Transport)
TLI30701 - Certificate III in Transport and Logistics
(Warehousing and Storage)
TLI20207 - Certificate II in Transport and Logistics
(Road Transport)
Blue Card TDTF197B
National Police Certificate
Shirley Kunju (Liu)
Trainer/ Assessor/ Financial Services / Real Estate Courses Supervisor
About Shirley
Shirley gained her degree majoring in Information Technology at Griffith University on the Gold Coast. Her passion lies in Customer Service and Web Maintenance. Shirley oversees all Internet/website activity for the Australian Salesmasters. Shirley graduated in Master of Commerce from University of Sydney in 2008.
Shirley speaks fluent Mandarin and Cantonese.
Shirley possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
Bachelor of Information Technology - Griffith University 2002
Master of Commerce - Sydney University 2008
Graduate Diploma of Logistics - Sydney University 2005
MYOB - TAFE
National Police Certificate
Rosalie Viola Douglas
Trainer/ Assessor/ Real Estate
About Rosalie
A leader in the real estate industry, Rosalie is able to mix her experiences as a business owner and qualified real estate trainer with flair.
Holder of a Diploma of Property Services, she is well qualified to pass on her knowledge in all aspects of real estate.
Rosalie possesses:
TAE40110 - Certificate IV in Training & Assessement
TAELLN401A -Address adult language, literacy and numeracy
BSB51107 - Diploma of Management
TAA50104 - Diploma of Training
CPP50307 - Diploma of Property Services (Agency Management)CPP40307 - Certificate IV in Property Services (Real Estate)
National Police Certificate
Wendy Hutchinson
Trainer/ Assessor/ Business/ Financial Services
About Wendy
Wendy is an enthusiastic facilitator, assessor, coach and mentor with a long and successful training career, delivering training to various industries, local government and corporate institutions. Her background includes working within local government, the retail and wholesale industry and media.
Qualifications delivered include Certificate III, IV & Diploma in Financial Services, Business Administration, Frontline Management, Business Development and Certificate III & IV in Retail and Customer Contact. Certificate IV in TAA. Wendy has worked extensively with International learners from a diversity of cultures.
Wendy is committed to excellence and enriching the lives of those with whom she works and their organisations.
Wendy possesses:
TAE40110- Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
BSB51004 - Diploma of Business (Frontline Management)
FNB50199 - Diploma in Financial Services
BSB51107 - Diploma of Management
SIR50107 - Diploma in Retail Management
30073QLD - Diploma in Professional Counselling Majoring in Workplace Relations & Relationships Counselling (NTIS30073 QLD)
AUR31012 - Certificate III in Automotive Sales
Justice of the Peace
Senior First Aid 1 Day Course
Sarah Clinch
Trainer/ Assessor/ Hospitality Trainer/ RCG/ RSA
About Sarah
Sarah Clinch has extensive knowledge in the Hospitality Industry, RSA and RCG.
Sarah has a most pleasant demeanor and rates consistently as a leading trainer in the hospitality industry.
Sarah possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
SIT60312 - Advance Diploma of Hospitality
SIT50312 - Diploma of Hospitality
Food Safety Supervisor Certificate
RCG Certificate
RSA Certificate
Elizabeth Carter
Trainer/ Assessor/ Business Administration/ Customer Engagement
About Elizabeth
Elizabeth Carter is a Psychologist and Customer Service Strategist who has been training in Customer Service since 2004 and Communication since 2000. She has trained many individuals in effective communication skills and customer service nationally.
Elizabeth has been a scholar of human communication and psychology for 20 years and has a wealth of knowledge and expertise.
Elizabeth possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
BSB50311 - Diploma of Customer Contact
BSB40307 - Certificate IV in Customer Contact
BSB40507 - Certificate IV in Business Administration
FNB30302 - Cert III in Financial Services (Accounts Clerical)
CHCAC319A - Provide support to people living with dementia
National Police Certificate
David Watling
Trainer/ Assessor / Health Services/ Asset Maintenance
About David
David has had over 15 years in the cleaning industry.
During this time, David served as NSW Supervisor controlling the cleaning operations for 28 Kmart and Coles sites. His duties included recruitment, training, assessing and reporting on cleaning operations.
More recently, David has been working as a workplace trainer/ assessor, specialising in Health Support Services courses and Cleaning Operations courses.
He has a wealth of knowledge and experience which enables him to be an effective communicator and coach in the Health Services Industry.
David possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
BSB40307 - Certificate IV in Customer Contact
BSB40507 - Certificate IV in Business Administration
FNB30302 - Certificate III in Financial Services (Accounts Clerical)
CPP31011 - Certificate III in Cleaning Operations
HLT32812 - Certificate III in Health Support Services
PRM30104 - Certificate III in Asset Maintenance
(Cleaning Operations)
HLT21212 - Certificate II in Health Support Services
HLTHIR301A - Communication and work effectively in health
HLTIN301C - Comply with infection control policies
HLTOHS200B - Participate in OHS processes
Elizabeth Collins
Trainer/ Assessor/ Real Estate
About Elizabeth
Eizabeth has extensive experience within the Real Estate industry with a wealth of knowledge which enables her to be an effective communicator and mentor.
Elizabeth possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
CPP40307 - Certificate IV in Property Services (Real Estate)
2004 - Diploma of Business (Real Estate Management)
Jia Vibel Nayak
Trainer/ Assessor/ Health Services Courses
About Jia
Jia has extensive experience within the Health Services industry with a wealth of knowledge which enables her to be an effective communicator and mentor.
Jia possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411- Address adult language, literacy and numeracy skills
HLT35212 - Certificate III in Health Services Assistance
Registred Nurse - Bachelor Degree in Nursing and Midwifery
Certificate of Completion:
- Patient Identification
- Injury Management
- WHS Policy
- EEO, Harassment and Discrimination
- Patient Falls Prevention
- Personal Protective Equipment
Mary Ho
Trainer / Assessor / Retail / Real Estate / Business
About Mary
Mary is an experienced and accredited trainer.
Mary has vast experience in the business and retail sectors holding a diploma of management and a diploma of property services.
She is a passionate and motivated trainer fluent in three languages (English, Vietnamese, and Laos). She will assist you greatly with your upcoming government accredited qualification. You will enjoy your training experiences with her.
Mary possesses:
TAE40110 - Certificate IV in Training and Assessment
BSB50207 - Diploma of Business
CPP50307 - Diploma in Real Estate (Agency Management)
BSB51915 - Diploma of Leadership & Management (completing)
Rania Osmany
Trainer / Assessor / Retail
About Rania
Rania possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411 - Address Adult Language, Literacy and Numeracy (Completing)
SIR40212 - Certificate IV in Retail Management
Prabhati Vashisht
Trainer / Assessor / Retail / Business / Financial Services
About Prabhati
Prabhati possesses:
TAE40110 - Certificate IV in Training and Assessment
TAELLN411 - Address Adult Language, Literacy and Numeracy
SIR30212 - Certificate III in Retail Operators
BSB40215 - Certificate IV in Business
FNS40611 - Certificate IV in Accounting