BSB30120 - Certificate III in Business


This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.


Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.




Job roles 

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Customer service adviser
  • Data entry operator
  • General clerk
  • Payroll officer
  • Typist
  • Word processing operator.


Pathways into the qualification

Preferred pathways for candidates considering this qualification include: BSB20120 - Certificate II in Workplace Skills or other relevant qualification/s

OR with vocational experience assisting in a range of support roles without a formal business qualification.


Pathways from the qualification 

BSB40120 - Certificate IV in Business, or a range of other Certificate IV qualifications.


Course fee

eLearning $1,650.00

Correspondence $1,650.00