BSB30120 - Certificate III in Business


This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.


Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.





This qualification of BSB30120 Certificate III in Business, can provide for specialisations. ASTC is providing training in the following specialisation:

  • Customer Engagement
  • Business Administration
  • Medical Administration
  • Records and Information Management

The achievement of a specialisation will be identified on a testamur as follows:

  • BSB30120 Certificate III in Business (Customer Engagement)
  • BSB30120 Certificate III in Business (Administration)
  • BSB30120 Certificate III in Business (Medical Administration)
  • BSB30120 Certificate III in Business (Records and Information Management)

Related Industry Sectors 

  • Customer Service
  • Local Government Administration
  • Ancillary Health Services
  • Business Administration

Job Roles and Employment Outcomes

  • Administrative Assistant
  • Customer Service Representative
  • General Clerk
  • Medical or Office Receptionist
  • General Secretary
  • Records Clerk

Pathways into the Qualification

There are no requirements needed to enter this qualification.


Pathways from the Qualification 

BSB40120 - Certificate IV in Business, or a range of other Certificate IV qualifications.


Course fee

eLearning $1,650.00

Correspondence $1,650.00


Government Funding

This training is subsidised by the NSW Government.


This qualification is available under the Government Funded NSW Smart & Skilled Program. For more information, please visit the NSW Smart & Skilled website HERE or call 1300 772 104.