CHC33021 Certificate III in Individual Support


The Certificate III in Individual Support (Ageing and Disability) is designed to provide training to entry level workers who want to work in residential aged care facilities, community care, disability care, community based organisations and hospitals.


This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. 


These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support


The course combines both theory and practical training, with the bulk of the learning and assessment in the workplace where learners will be practising newly acquired knowledge through delivery of skills in areas relating to personal care, assisting people to maintain independence in their home of choice and provide welfare and support services to assist some of the most vulnerable people in the community.


To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


ASTC is not responsible for arranging work placement for learners. 


Vocational placement (workplace experience) can only be applied for after you have met all mandatory entry requirements.

This may vary between workplaces but may include:

  • Current first Aid Certificate
  • Immunisations 
  • National Police Check


Related Industry Sectors

Community Services


Job Roles and Employment Outcomes

  • Accommodation Support Worker
  • Care Assistant
  • Care Service Employee
  • Care Worker
  • Client Assistant 
  • Community Access Coordinator
  • Community Care Worker
  • Community House Worker
  • Disability Service Officer
  • Family Support Worker
  • Field Officer (Community Services)
  • Food Services Deliverers
  • Home Care Assistant
  • In House Respite Worker
  • Nurse's Aide
  • Personal Care Assistant
  • Planned Activity Assistant
  • Residential Aide
  • Residential Care Worker
  • School Support Officer (Disability)
  • Senior Personal Care Assistant
  • Transport Support Worker

Pathways Information

Not Applicable 


For information on:

Individual Support (Disability and Aged Care) vaccination/immunisation please refer to the following websites:

NSW Health  

Immunisation programs (

Aged care | Australian Government Department of Health and AgedCare 


Course fee

eLearning $1,988.00

Correspondence $1,988.00


Government Funding

This training is subsidised by the NSW Government.


This qualification is available under the Government Funded NSW Smart & Skilled Program. For more information, please visit the NSW Smart & Skilled website HERE or call 1300 772 104.