SIR40316 Certificate IV in Retail Management


This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organizational objectives and standards.


It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet, or a section or department within a larger business or franchise.


Individuals with this qualification are able to perform roles, such as:


  • Manage a small to medium sized retail store group or franchise outlet
  • Manage an independent retail store
  • Manage a business-to-business outlet
  • Departmental or section management in a retail or business-to-business enterprise
  • Functional management roles, such as merchandise management
  • Manage an inside or outside sales team in a business-to-business company.

Related Industry Sectors

Retail Services


Job Roles and Employment Outcomes  

  • Assistant Store Manager
  • Customer Service Manager
  • Department Manager
  • Merchandise Manager
  • Retail Supervisor
  • Shift Manager
  • Small Business Retail Owner
  • Store Manager

Pathways Information

This qualification is suitable for an Australian Apprenticeship pathway but is not appropriate  for VET in Schools (VETiS) delivery.


Pathways into this Qualification

Entry to this qualification is open to individuals who:

  • Have achieved SIR30216 Certificate III in Retail


  • Have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Pathways from this Qualification 

After achieving SIR40316 Certificate IV in Retail Management, individuals may undertake:

  • SIR50116 Diploma of Retail Leadership


Course fee

eLearning $1,950.00

Correspondence $1,950.00


Government Funding

This training is subsidised by the NSW Government.


This qualification is available under the Government Funded NSW Smart & Skilled Program. For more information, please visit the NSW Smart & Skilled website HERE or call 1300 772 104.