Conflict Resolution Short Course

 

By the end of this workshop, you will be able to:

  • Understand what conflict and effective conflict resolution means.
  • Understand all six phases of the conflict resolution process.
  • Understand the five main styles of conflict resolution.
  • Be able to adapt the process for all types of conflicts.
  • Be able to break out parts of the process and use those tools to prevent conflict.
  • Be able to use basic communication tools, such as the agreement frame and open questions.
  • Be able to use basic anger and stress management techniques

 

The Workshop also covers:

  • Building Positive Energy
  • Fishbone Diagram
  • Agreement Frame
Conflict Resolution Short Course

$99.00


Important Facts

 

  • Easy to follow and comprehend
  • Complete at your own pace in your own time
  • Download printer friendly course content
  • Limited hours of study time needed
  • Delivered 100% online or
  • face to face in classes of 10 Learners by Industry Experts ($395 per participant for one full day)


Need to know more?

Please enter the code:

Note: Please fill out the fields marked with an asterisk.