Communication Strategies

• Understand what communication is
• Understand the different ways communication takes place
• Overcome communication blockages

Creative Problem Solving

• Recognise problems and understand the creative problem solving process
• Identify types of information to investigate and key questions to ask
• Ascertain the importance of correctly defining a problem 

Personal Productivity

• Analyse and refocus for more productive outcomes.
• Learn techniques that will engender self discipline and respect for yourself and from others.
• Adapt to impromptu requests and learn to say no when required. 

Stress Management

• Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
• Understand what lifestyle elements you can change to reduce stress
• Reduce stress Using routines

Time Management

• Plan and prioritise daily activities efficiently and in a productive manner.
• Triumph over procrastination.
• Effectively deal with crises. 

The Inspiring Presenter

• Prepare your message, perform a needs analysis 
• Different presentation delivery methods
• Verbal and non-verbal communication skills

Public Speaking

• Identify the different types of public speaking opportunities
• Identify your message
• Write a speech

Anger Management

Motivating Employees