SIR30216 Certificate III in Retail


This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.


Job roles 

  • Individuals with this qualification are able to perform roles, such as:
  • Provide in-depth product and service advice in a retail environment
  • Sell products and services in a variety of retail settings
  • Service the point-of-sale area
  • Organise and maintain work areas and displays
  • Carry out specific responsibilities, such as merchandising.





Possible job titles  

  • Sales assistant
  • Senior sales assistant
  • Customer service assistant
  • Point-of-sale operator

Pathways information

This qualification is suitable for an Australian Apprenticeship pathway and is also appropriate for VET in Schools (VETiS) delivery.


Pathways from the qualification 

After achieving SIR30216 Certificate III in Retail, individuals may undertake:

SIR30316 Certificate III in Business Sales

SIR40212 Certificate IV in Retail Management

SIR50116 - Diploma of Retail Leadership

SIR502178 Diploma of Visual Merchandising

*Concessions and Exemptions: If you are an Aboriginal or Torres Strait Islander, a student with a disability or a Commonwealth welfare recipient, you and your dependents may be eligible for fee exemptions or concessions when enrolling in a Smart and Skilled course.
Please contact one of our consultants on (02) 9700 9333