This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

 

Job roles 

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

 

Possible job titles include:

• Bar attendant
• Bottle shop attendant
• Café attendant
• Catering assistant
• Food and beverage attendant
• Front office assistant
• Gaming attendant
• Porter
• Room attendant.

Pathway information

This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.

 

Pathways into the qualification 

Individuals may enter SIT20316 Certificate II in Hospitality with limited or no vocational experience and without a relevant lower level qualification.

 

Pathways from the qualification 

 

After achieving SIT20316 Certificate II in Hospitality, individuals could progress to a wide range of other qualifications in the hospitality and broader service industries.