BSB20115 - Certificate II in Business

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Job roles

• Administration Assistant
• Clerical Worker
• Data Entry Operator
• Information Desk Clerk
• Office Junior
• Receptionist.
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Pathways Information

Pathways into the qualification

Preferred pathways for candidates considering this qualification include: BSB10115 - Certificate I in Business or other relevant qualification/s

OR with vocational experience assisting in a range of work settings without a formal business qualification.

Pathways from the qualification

After achieving this qualification candidates may undertake:

BSB30115 - Certificate III in Business.