This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.
Individuals with this qualification are able to perform roles, such as:
Provide in-depth product and service advice in a retail environment
Sell products and services in a variety of retail settings
Service the point-of-sale area
Organise and maintain work areas and displays
Carry out specific responsibilities, such as merchandising.
Possible job titles
This qualification is suitable for an Australian Apprenticeship pathway and is also appropriate for VET in Schools (VETiS) delivery.
Pathways from the qualification
After achieving SIR30212 Certificate III in Retail Operations, individuals may undertake:
SIR30312 Certificate III in Retail Supervision
SIR30412 Certificate III in Business-to-Business Sales
SIR40212 Certificate IV in Retail Management
SIR50112 Diploma of Retail Management
SIR50212 Diploma of Visual Merchandising.
*Concessions and Exemptions: If you are an Aboriginal or Torres Strait Islander, a student with a disability or a Commonwealth welfare recipient,
you and your dependents may be eligible for fee exemptions or concessions when enrolling in a Smart and Skilled course.
Please contact one of our consultants on (02) 9700 9333